Every other American who files a federal claim can hire professional help on day one. Veterans can't. By law, a veteran has to file their disability claim alone and get denied or underrated, before they're allowed to pay a professional to do it right.
It's the only system in the country that says: lose first, then we'll let you get help.
More than 70% of initial VA disability claims are denied or underrated on the first try. So most veterans lose, exactly as the system is built to make them. Only after that denial can they bring in real help. That's months, often years, of benefits a veteran already earned, gone.
Federal regulation bars accredited agents and attorneys from charging a fee to prepare or file a veteran's initial disability claim. They can only be paid after the VA issues its first decision. It was written generations ago as consumer protection, to stop lawyers from preying on troops. Today the outcome is the opposite: it strands veterans in a denial-first system and shuts the door on getting it done right the first time.
Here's what nobody connects: the “claim sharks” taking 20% or more of a veteran's backpay exist because of this rule. When the only options allowed are free help that's overwhelmed and paid help you can't touch until after you've lost, you manufacture desperation, and desperation is exactly what predators feed on. Open the market to honest, transparent help, and you don't just give veterans a choice. You starve the sharks.